Missing a connecting flight can be one of the most frustrating travel experiences. Whether it’s due to a delayed first leg, long security lines, or airline mismanagement, you may suddenly find yourself stranded in an unfamiliar airport, with your plans interrupted. But if this happens, it’s important to know that you may be entitled to compensation – especially if the airline is responsible for the disruption. In this article, we’ll explain your rights, when you’re eligible for compensation, and how to take the next steps.
When Does Missing a Connecting Flight Qualify for Compensation?
If your connecting flight was missed because of a delay or issue caused by the airline – such as a late departure, boarding problems, or operational errors – you may be eligible for compensation under European Regulation EC 261/2004. This rule applies when your journey starts in the EU or when you’re flying into the EU with an EU-based airline.
In cases like these, missed connecting flight compensation is a legal right, not a favor. If the delay caused you to arrive at your final destination more than 3 hours later than planned, and it wasn’t due to extraordinary circumstances (such as extreme weather or airport strikes), you could receive up to €600 in compensation, depending on the distance and length of the delay.
What documents and information do you need?
To begin your claim, make sure you gather the following:
- Your flight booking confirmation or ticket
- Any communication from the airline about the delay or missed connection
- Boarding passes, if available
- A brief timeline of the events (e.g., when the first flight departed and arrived)
- The more accurate the information, the faster your claim can be evaluated.
Missing a flight connection can disrupt your travel plans, but it doesn’t have to mean a total loss.
